Average Overall Rating     From 1178 Reviews

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Client Reviews - Showing Reviews 1 To 10


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By Martine Haryett On 09/11/2026

Excellent service throughout the selling process

We met with several estate agents in Hertford before selecting Shepherds. David Simpson had prepared thoroughly for our meeting and we agreed a selling price for our flat. The property was on the market very quickly and was sold soon after.

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By Alex Reynolds  On 05/11/2026

Consistent and Professional

Mike was excellent through the process. Knowledgeable and matter of fact without the stereotypes of an estate agent. Felt we could trust Mike and incredibly professional and formal in a respectful way.

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By Mr A On 05/11/2026

Great Service Experienced

Great Service all round from Shepherds of Hertford when purchasing a flat, David and Peter were efficient with amazing communication throughout the whole process, they made the process smooth and they couldn't do enough for me the purchaser when it was called upon.

Thanks

2 people found this review helpful. Was this review helpful ? Yes - Flag this


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By Charles On 26/10/2026

Many thanks

The name of Shepherds was familiar to us as we had used them to sell our previous home thirty five years ago. It was also recently recommended.

After an initial meeting with David, who visited our home to discuss the suggested strategy, it was very clear that they know the area very thoroughly and were well researched. After appointing them, he arranged for photographs to be taken and a plan put in place to suit our needs. There was never pressure at any stage.

His colleague Michael took over from that first meeting, met us and maintained an excellent relationship throughout the process, including arranging for his other Shepherds colleagues to visit the house, so they too could answer any enquiries.

The process was pretty smooth, bearing in mind we too needed to find a suitable house into which we could move.

Michael kept in contact with us throughout and was particularly helpful in the build up to exchange and completion. This could have been very stressful but he kept in touch with all the parties involved and very calm throughout.

Many thanks to the Shepherds team for their service, patience and professionalism.

20 people found this review helpful. Was this review helpful ? Yes - Flag this


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By Clare On 14/10/2026

Stress free experience

This is the third time I have bought/ sold a house with Shepherds, each time working with David and his team. Great honest advice, efficient service, always working in their client's interests. David is always available to answer questions and follow up enquiries. I couldn't have asked for an easier experience.

21 people found this review helpful. Was this review helpful ? Yes - Flag this


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By Rhona On 14/10/2026

Relocation

Good communication and friendly helpful team assisted me in my move to Hertford. No hesitation in recommending them.

21 people found this review helpful. Was this review helpful ? Yes - Flag this


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By Paul On 10/10/2026

Great customer service

David and the team at Shepherds were very professional and proactive in helping us sell our property, highly recommended!

23 people found this review helpful. Was this review helpful ? Yes - Flag this


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By Crosskeys45 On 08/10/2026

Great Friendly Service

Very pleased with the personalised service we have received from your team. Certainly an estate agent that we would not hesitate to recommend. Many thanks to your team in making our move possible.

28 people found this review helpful. Was this review helpful ? Yes - Flag this


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By Mr & Mrs Simmons On 30/09/2026

A Huge Thank You

Dear Peter, and the rest of the Shepherds team, we want to say a huge thank you for all of your help moving house. We know estate agents sometimes get a bit of a bad rep but we have been singing your praises! Thank you for helping us find the perfect house for us - your encouragement and patience when things went wrong, for looking after everyone in the chain so brilliantly whilst also keeping us well informed and pushing to get things moving.

42 people found this review helpful. Was this review helpful ? Yes - Flag this


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By Tom Payne On 28/09/2026

Great experience

The team at Shepherds were exceptional in my recent property purchase.

They were extremely professional & made the whole process a lot smoother, which is no easy feat! Would highly
recommend.

23 people found this review helpful. Was this review helpful ? Yes - Flag this


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