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Client Reviews - Showing Reviews 501 To 510
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By Jonathan and Claire On 07/12/2018
We were very satisfied with our decision to ask Shepherds to act as our estate agent. We felt supported and informed throughout and appreciated the team's hard work and down to earth approach. Thoroughly recommended.
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By charlotte richards On 19/11/2018
Throughout the buying and selling process Shepherd’s have been great. They have shown me properties and sold my flat for me. They were prompt at responding to emails and phone calls and made the process as pleasant as possible (considering the extraneous variables when moving house!).
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By Nick Newman On 19/11/2018
Great service and management of the process all the way through
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By Linda On 15/11/2018
We had a succesful exchange and completion with excellent service. Abi kept me well informed which was helpful. Happy to recommend. A friendly estate agent.
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By Derrick & Anthea On 15/11/2018
Very good and helpful.
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By Sarah On 12/11/2018
Everyone was very friendly and helpful, in particular Abi. No question was too stupid. I felt like the team cared about our purchase and communication was excellent throughout
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By SiHerd On 10/11/2018
Straightforward, goes to deal with as individuals and always had my confidence throughout the process. Completely recommended.
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By Lisa Frost On 10/11/2018
The sale was managed so well. Excellent staff communication and advice. Abi, the sales progression manager, was very efficient. The buyers of our house even contacted us to praise how excellent the estate agents had been in handling the sale. This is the second time we have used them and they remain the outstanding estate agents in Hertford.
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By Georgina Charlton On 30/10/2018
The Shepherds team were great from start to finish; as first time buyers we were quite clueless about the whole process but Abi and the team reassured us and gave us all the information we needed. They kept us informed and no query was too big or small. I would thoroughly recommend them for their friendly and all round brilliant service. Thank you!
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By Claire On 27/10/2018
Shepherds were the solicitor for our buyers related sale. Once the sale was agreed they did not help manage it through causing delays in the chain which could have been avoided. Not proactive and really disappointing.
Comment By David Simpson MNAEA On 23/11/2018
Dear Claire,
thank you for your feedback which we take very seriously, but we are dismayed that you found our efforts on our side of the transaction disappointing. We chased and chased for all parties - in fact we are well known for our sales progression abilities, as so many of our reviews will attest.
In the end, delays outside of our control did mean that the matter took slightly longer than any party would have hoped for (including ourselves). However, successful completion was eventually achieved. I would also like to mention that we were the estate agents in this matter, not the solicitors.
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