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Client Reviews - Showing Reviews 201 To 210
Overall Opinion Our Office Location Our Staff Quality of Our Advice Would you Recommend us?
By Gemma Bruley-Prince On 30/05/2021
Friendly, helpful, professional
I found dealing with Shepherds of Hertford delightful. They were friendly and helpful. David and Paula were particularly great.
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Overall Opinion
By Jonathan Aves On 28/05/2021
Recommended
Excellent service with follow up of all aspects of the purchase. Great local knowledge.
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Our Staff Quality of Our Advice Would you Recommend us?
On 27/05/2021
Does what it says on the tin
We had tried to sell our house a year earlier with no success and this time turned to Shepherds as they seem to come up with the right price compared to others in the town.
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On 11/05/2021
Highly recommended
We recently used Shepherds for our house move. Right from initial valuation appraisal right through to completion day found David and his team very professional and efficient, and would recommend them!
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By adrian browne On 25/04/2021
An excellent service from start to finish
Throughout the whole buying process Shepherds keep me informed, from start to finish. Everyone who I had dealings with in the Hertford office spoke to me as if they knew me and had met me face-to-face and that gave me the impression that they took time to get to know their client as best they could. The whole process was handled with confidence and that put me at ease.
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By Laura On 24/04/2021
Shepherds were very helpful and easy to contact, and they worked hard to get our long and difficult chain complete - Thank you!
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By Chloe On 20/04/2021
Communicative
A nice estate agent to deal with. Heading towards completion we got a lot of communication and update from them. Only downside was when we viewed the property, the agent who showed us around was obviously a contractor so she had no knowledge of any property details when we asked questions and she was also rushing us around, and literally ran off as soon as she locked the door to go to another viewing. It would be better if the agent used their permanent staff and if they held an info sheet on each property which has answers to the most common questions (E.G. is the loft boarded, is there a power supply to shed etc).
Comment By Shepherds On 24/04/2021
Dear Chloe,
thank you for taking time to write a review and we are so sorry that you felt your viewing wasn't handled as well as it should have been. We have been put under terrific pressure over these strange and challenging times and have accompanied over 3,000 viewings since our return after the first lockdown and I think your experience possibly fell foul of pressures on the day. Despite this we take your review very seriously and will look to improve in the future. Thanks again and wishing you well in your new home.
Kind Regards,
David Simpson
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By Happy man On 17/04/2021
House sale
I’m so happy with the sale of the house. The agent was quick and efficient. Recommend 100%
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By Andrew On 17/04/2021
Good impression
David, we want to send our thanks for the assistance and communication that you and your colleagues have provided during this purchase. It's made the process very smooth from our perspective and you've given a good impression of Shepherds as a company.
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By Nick Baker On 13/04/2021
Great service from a dedicated team of caring and friendly professionals
Shepherds were great throughout the whole process of selling our house. We could always get hold of somebody when we needed to, and as they're a small close-knit team they always knew what was going on with our sale - definitely no bouncing around different agents every time you ring! Thoroughly excellent, friendly, professional service all round, and the staff were extremely helpful with extra requests - verifying ID, witnessing documents etc. Would absolutely recommend to anybody.
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