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Client Reviews - Showing Reviews 1 To 10


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By Paul Cox On 28/03/2024

Excellent service

Having worked with Shepherds for 10 years on the letting side of the agency (which was always excellent service) I decided to sell the property, and once again the guys on the selling team also gave excellent service, and would throughly recommend the whole team in Shepherds. Communication was second to none and all transactions went without a hitch.

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By Joanna  On 28/03/2024

Highly recommended

We have recently completed a purchase of our first property through Shepherds Agency. Overall both me and my husband were extremely happy with the service we received from the beginning untill the end. We dealt with Peter and Sam who were always available, helpful and provided great support and engagement between us and the seller. They have accommodated several visits to the property with no problems. The whole team have been very supportive and easy to talk to either via phone call or email when needed. The purchase was completed within timely manner and everything was very well organised, which made our experience as first time buyers stress free. We highly recommend this agency to anyone who wishes to buy, sell rent.

Thank you!!

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By F. Mallon On 21/03/2024

Shepherds Estate Agents

I have used Shepherds lettings to rent the house on Fordwich Hill for many years. Pretty much without exception the house has been rented over the years with minimal breaks. Shepherds handled the moves in and moves out, collection of rent, arranged any repairs and generally acted to keep things in good order.

When it came to the sale, the same applied to the sales staff. In a difficult market, the sales staff handled viewings, sourced a buyer reasonably quickly and as expected in a property sale, various issues arose. Shepherds were quick to advise me and resolve the problems as they appeared. They dealt with all the counterparties (solicitors and estate agents) as well as the buyers. Finally, as an additional problem, the house was empty for some months as I was elsewhere. Again, Shepherds visited on a regular basis to ensure no problems arose during the winter months.
All in all, success and a wholly acceptable result. I have no hesitation in making a five star review for Shepherds Estate Agents in Hertford. Very well done all round.

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By Anna On 20/03/2024

Thoroughly recommend


We recently completed the sale of our property through Shepherds and were very happy from start to finish with the service we received. We dealt with Sam who was always helpful and provided great support and engagement between us and our buyers. The whole team were very easy to talk to and always someone there at the end of the phone/email to chat as needed. Everyone was extremely friendly & helpful. Thank you all!

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By Dani On 14/03/2024

Very helpful during purchase

Shepherds were really great and helpful during our purchase. We dealt with Sam who was really patient during issues with our sale and provided great information and engagement between us and the vendors.

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By Josh On 04/03/2024

Successful First home purchase

The team were great at organising all the viewings we needed and were very quick with all communication between us and the seller. No hiccups on the way to completion!

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By Hannah Scott On 02/03/2024

The BEST people skills & service - highly recommended

We had a superb service from Shepherds from start to finish in the selling of our property. They have great local knowledge and experience and THE best people skills. They made a potentially stressful time smooth and easy as could be. We would highly recommend to anyone looking for a personable, professional estate agent in this area. If only we could have bought our house from them too... that would have made moving house an even better experience!

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By Linda Houghton (Bev & Dave Willis) On 24/02/2024

Fantastic service from Shepherds

Myself and my family found Shepherds Estate Agents in Hertford absolutely amazing. Very professional and knowledgeable and so very helpful, especially when unforeseen problems arose, not only with the sale/purchase we were in the process of but also during unforeseen health problems within the family. They were so understanding and went way above and beyond to help in every way they could to ensure everything went as smoothly as possible. They kept us up to date with everything, even to the point of David Simpson sending us emails on his day off. We can’t rate Shepherds high enough, they are above and beyond the 5 star rating available. Thank you Shepherds 😀 X

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By Chris On 23/02/2024

Excellent Service!

We sold our last property through Shepherds, and we've ended up buying our new place through them as well- and it was a pleasure dealing with David and his team from start to finish- as it was last time round!
There was a very tight timeline on this deal, and David and his team did everything they could to ensure it went through as quickly as it could, and we managed to get there in the end!
We're very happy with the service received, and we will definitely be happy to recommend them to others in future!

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By TB On 23/02/2024

Brilliant from start to finish

From first assessment to completion, the team at Shepherds were super helpful, knowledgeable, responsive and accommodating, in particular our agent Sam Timms, who was unfailingly tactful and cheerful throughout. From connecting us with first-rate contractors to staging and showing the house, to many little 'extras' like taking meter readings after we'd moved out, and with consistently solid advice along the way, we felt that Shepherds were there for whatever we needed. Our house is now sold, and we couldn't be happier with the service. Very highly recommended!

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