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Client Reviews - Showing Reviews 611 To 620


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By Kris P On 12/01/2016

They Listen.

I have just completed on my flat in Hertford. When requesting a valuation from a number of estate agents I asked for no phone calls or emails until I had made a decision (once I had received their valuations).

Of the four estate agents only Shepherds listened. They provided their valuation and waited to hear back.

The flat sold within 48 hours of their open day, they were prompt, helpful and I would recommend to anyone looking to sell or buy a property. I had some issues with the buyers solicitors, Shepherds were more than happy to chase on my behalf. I have no doubt had they not, we would not have exchanged as quickly as we did.

Great work from Steve, Gareth and the rest of the Shepherds team.

249 people found this review helpful. Was this review helpful ? Yes - Flag this


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By Mr. Mrs 'O' On 11/01/2016

Indisputable Professionalism

We have had cause to use Shepherds on two separate occasions over a period of four years.

The first time, we achieved full asking price within about four-or-so days as I recall, the second took just a little longer, but really not by much. Again, full asking price.

Not for one moment would we consider the services of any other agency in Hertford in order to sell a property on our behalf. We were extremely pleased in all respects and additionally, we have no reason to make any suggestions or recommendations as to just how any improvements could be made so as to make things even more customer friendly. Professionalism in the extreme.

257 people found this review helpful. Was this review helpful ? Yes - Flag this


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By Ann Read On 08/01/2016

Simply the best

Everyone I came in contact with was friendly, knowledgeable and professional. I really felt they were working in my best interests. The whole transaction went through smoothly. I was kept informed of any developments and I can't thank them enough.

A great team

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By Peter & Michelle On 04/01/2016

A thorough service

Fair and helpful throughout. Shepherds helped us to buy and sell swiftly. Their support during the sale and purchase was polite, clear and always timely. We've been very pleasantly surprised by the after sales service too which has been beyond expectation.

235 people found this review helpful. Was this review helpful ? Yes - Flag this


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By Kate On 07/12/2015

Thank you so much

Thank you very much for handling what was a lengthy purchase. It was good to have somebody helpful at the end of the phone whenever we called.

We will definitely use you again

243 people found this review helpful. Was this review helpful ? Yes - Flag this


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By Mr D On 03/12/2015

A long & fantastic result

I cannot praise this particular estate agent more highly. They practically acted as my solicitors too with their legal knowledge. Thank you, thank you.

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By Elizabeth On 02/12/2015

During the process of my purchase of The Mansion, I made the acquaintance of four members of Shepherd's staff, i.e. David, Paula, Peter and I had very many phone calls with Gareth.

I was most impressed by the level of service which I received from everyone. It was at all times friendly, helpful and efficient and all my requests were dealt with quickly and satisfactorily. Gareth, with whom I dealt most, was hugely concerned to "push the deal through" and we got there!!

I would also like to sing the praises of the vendor, Mr Dickens, who addressed my questions most expeditiously.

Thank you, Shepherds!

238 people found this review helpful. Was this review helpful ? Yes - Flag this


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By Mike Oakey On 02/12/2015

Fantastic service

Couldn't really have asked for more. The sale was smooth and as quick as possible. Steve was great throughout the sale and Gareth was amazing during chasing and completion. Thank you!

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By Valerie On 23/11/2015

Thank you for your help and support

I really want to thank you for your help and support, against the odds, for me to move into my apartment and maintain the chain.

After such a long and tedious wait I'm looking forward to many happy years here.

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By Steven Flintham On 16/11/2015

Great Service all round

As I live abroad I had to trust Shepherds on every aspect of my property sale and I am happy to say they did not disappoint. I have always found Steve to be a positive and professional person and this extended to Gareth on the contract side who went to great lengths to explain things in a methodical, common sense approach which gave me confidence I was being looked after.

I would happily recommend Shepherds to anyone.

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